Return Policy

If you are not satisfied with your Totty Belt, return the item in its original condition within 30 days of its original purchase date for a full exchange, less shipping costs.
The merchandise must be in sellable condition, original packaging, and unused.

• Please indicate in the return why the item is being returned and reason(s).
• Securely pack your merchandise with the invoice.
• Please insure your package.
• We’ll process your return within 4 days of receipt, though it will take longer to appear on your statement. If you provided an email address, we’ll notify you via email when your exchange has been received and processed.

In the case of an exchange, shipping for the item will include a $10.00 restocking fee plus the cost of shipping. (However, we do not refund return shipping charges, unless we made an error.)
If you have questions or would like assistance with a return, please contact us at: customerservice@tottybelt.com or at our toll-free number: 1-866-855-5406  Monday – Friday: 8:00 a.m. – 5:00 p.m PST

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Consumer Guarantee

If your Totty Belt malfunctions, return the item in its condition within 90 days of its original purchase date.
We will offer a repair, refund on the product or replacement, less the shipping costs. Repairs and spare
parts are available for a reasonable amount of time.

• Please indicate in the return why the item is being returned, replaced or repaired and reason(s).
• Securely pack your merchandise with the invoice.
• Please insure your package.

We’ll process your return within 5 days of receipt, though it will take longer to appear on your statement. If you provided an email address, we’ll notify you via email when your exchange has been received and processed. If you are getting a repair or spare parts note that this can take up to 60 days less the shipping time as the manufacturer will need to inspect and fix the repair.
In the case of an exchange, shipping for the item will include a $10.00 restocking fee plus the cost of shipping. (However, we do not refund return shipping charges, unless we made an error.)

If you have questions or would like assistance with a return, please contact us at:
customerservice@tottybelt.com or at our toll-free number: 1-866-855-5406 Monday – Friday: 8:00 am. –
5:00 pm. PST